Privacy Policy — Northstead Aware

Privacy Policy

Last updated: 08/16/2025

Data Controller: Northstead Limited (trading as Northstead Aware
Contact: [email protected]
Address: 3/16 College Hill, Freemans Bay, Auckland, New Zealand

This Privacy Policy explains how Northstead Limited (“we”, “us”) collects, uses, and protects your information when you purchase and access our digital products.

1. Information We Collect

  • Account & Order Data: name, email, billing details, order history.
  • Support & Communications: emails, messages, and feedback you send us.
  • Usage Data: access timestamps, page views, device/browser info, and basic analytics to maintain and improve the service.
  • Payment Data: processed by Stripe; we do not store full card numbers.

2. How We Use Information

  • To deliver access, process payments, provide customer support, and prevent fraud.
  • To operate, maintain, and improve our product and website.
  • To send important notices about your purchase and, with your consent where required, relevant updates or offers (you can unsubscribe anytime).
  • To comply with legal, tax, and accounting obligations.

3. Sharing & Processors

We share information with trusted service providers under contract who process data on our behalf, including:

  • Stripe (payments)
  • Mastermind Business System (course hosting/delivery)
  • Email and cloud service providers necessary to run our business

We do not sell personal information.

4. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for such transfers.

5. Data Retention

We keep records as required for legal, tax, and accounting purposes, and otherwise only as long as necessary for the purposes described above.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

7. Your Choices & Rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. Nothing in this Policy limits your rights under applicable data protection and consumer laws in your place of residence. To exercise your rights, contact us at [email protected].

8. Cookies & Similar Technologies

We and our service providers may use cookies or similar technologies for essential site functions, analytics, and performance. You can control cookies through your browser settings. Some features may not function properly without cookies.

9. Children

Our products are not directed to individuals under 18, and we do not knowingly collect data from children.

10. Changes to this Policy

We may update this Policy from time to time. Updates apply from the “Last updated” date above.